The past couple of years have been challenging for both employees and managers. Some managers have had to adapt to an environment where their team works Remotely.

Calls on Zoom and monitoring productivity from afar requires a sense of trust and reliance on communication. A recent Gallup poll states that only 19% of US employees feel that their organization communicates effectively. Without effective communication, employees become detached and are less engaged in their work. This can lead to an employee leaving the company.

This lack of communication can stem from the fact that managers may not have information to share, or they are afraid to say the wrong things. There is a fine line between contacting your employees and assuring them that you hear their concerns and sharing that you don’t have answers. Addressing issues early and often is wiser than staying silent. Lacking solid answers or simply repeat yourself regarding your current lack of intel will show employees that you care.