Why This Work Matters to Me

A woman in a suit reaching across the table to a colleague. All participants are smiling broadly.

“People will forget what you said. People will forget what you did. People will never forget how you made them feel.”Maya Angelou

This quote is more than inspiration. It is an organizational blueprint. 

In a world of overwhelming information, relentless deliverables, and competing priorities, the leaders who build lasting influence are those who regulate their own internal state well enough to create felt safety in others. Work product is remembered for a time. The feeling of being in the room with a leader of genuine presence is carried forward into decisions, loyalty, relationships, and legacy.

A culture of presence is, ultimately, a culture where people are valued, supported and encouraged to bring their best selves to the work they do. ; It is a culture where restorative self-care is respected, emotional intelligence is developed, and human connection becomes part of the organizational fabric. 

I have sat in rooms where a leader’s presence changed the trajectory of a team, a case, a school, or a career. I have also sat in rooms where a leader’s absence of presence — though physically present — left people feeling unseen, unsafe, and ultimately unwilling to give their fullest effort. 

Since the early 20th-century, many organizations have embraced the belief that people should “leave your emotions at the door.” The unintended consequence of that mindset was a separation of human beings from an essential part of what makes us effective: our capacity to connect, empathize, and engage with others in meaningful ways. That is one way to justify lower salaries, minimize incentives and reduce bonuses for one going above and beyond.

Presence is not a personality type. It is a practice. While I’m aware that the development of presence in organizations across the globe has been significant, it may be one of the most underleveraged leadership assets in organizations today.

My work exists because I believe that the capacity to make people feel safe, seen, and steady is not reserved for the naturally charismatic or the emotionally gifted. It is a learnable, teachable, scalable skill. And when organizations build it into their culture — rather than leaving it to chance — they become places where people stay, grow, take risks, and do the best work of their lives.

This is why I do this work. 

The world needs more leaders whose presence is a gift to the people in the room and whose influence becomes a legacy that outlasts the moment they leave it.

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