Author: Byron Darden

Founder’s Corner – Sense Leadership: Developing the Awareness to Lead What You Cannot Always See

Long before I began working with executives and organizations, figure skating taught me something about awareness that I did not yet have the language to explain.

As a skater, you learn that you cannot rely entirely on what you can see. When you are rotating in the air, centering a spin, or moving across the ice on an edge only millimeters wide, there is no opportunity to stop, look down, and determine exactly where your body is. You have to know where you are. You have to feel your position, your balance, your momentum, and the relationship between your body and the ice beneath you.

There is a biological name for part of that ability: proprioception. Sometimes called our “sixth sense,” proprioception is our awareness of where our body is and how it is moving through space. Skaters develop this sense through repetition and experience until countless adjustments happen almost instinctively.

Years later, as I moved into leadership development and organizational transformation, I began recognizing a similar capacity in exceptional leaders.

They sense things.

They notice when the energy in a room changes. They hear the hesitation behind someone’s words. They recognize when a team has verbally agreed while something about the interaction suggests the conversation is not finished. At the same time, they remain aware of themselves—how they are showing up, what they are communicating, and how their presence may be affecting everyone else in the room.

That does not mean these leaders possess some extraordinary intuition that is always correct. Quite the opposite. What distinguishes them is their willingness to notice the signals around them without immediately assuming they know what those signals mean.

That distinction has become increasingly important to me.

Hi, I’m Byron Darden, bringing you this edition of Leading with Purpose on Purpose. In this installment, we are focused on sensory detail and the value it brings to you as an effective leader. Much of leadership development focuses on what leaders do: how they communicate, make decisions, execute strategy, manage performance, and produce results. Those skills matter. Yet before a leader can respond effectively, they have to accurately sense what is happening around them and within themselves.

The ice taught me that long before the boardroom did.

You cannot adjust your position until you have some awareness of where you are.

That idea is at the heart of what I call Sense Leadership. Enjoy!

Note:  Organizational theorist Karl Weick first pioneered and developed the concept of proprioception. He formally introduced sensemaking in his 1979 book The Social Psychology of Organizing and deeply expanded it in his seminal 1995 work, Sensemaking in Organizations. 

Find out how Leadership Begins Before the Response.

Leadership Begins Before the Response 

A woman stands still and observant in a busy environment as blurred figures move quickly around her.

In a given moment, the human body is receiving extraordinary amounts of information.

We see movement. We hear changes in tone. We feel pressure and temperature. Our bodies register balance, movement, tension, and position. Multiple sensory systems operate in parallel, continuously gathering information from the world around us and from within us.

Before we consciously decide what something means, our sensory systems are already at work. In fact, the human sensory system gathers and processes information 100 million times faster than the human brain, according to research conducted by Markus Meister. What does that say about the importance of our bodies in relation to our brains as leaders? I’d say we are long past due taking the body more seriously in developing our leadership abilities.

Leadership operates in an environment filled with signals as well.

A colleague who normally challenges ideas becomes unusually quiet. A team quickly agrees to a decision instead of generating discussion. An executive says everything is “fine,” while their tone communicates something different. The energy in a meeting changes when a particular issue is raised. A leader feels tension rising within themselves as a conversation takes an unexpected direction.

We receive these signals constantly.

The challenge is that receiving information and accurately interpreting it are not the same thing.

Our brains make meaning from what we perceive using experience, context, expectations, memory, and assumptions. Two people can experience the same conversation and walk away with very different interpretations of what occurred.

For leaders, the consequences of that gap can be significant.

Sense Leadership begins with developing greater awareness of what we are receiving before deciding what it means.

It is the capacity to notice signals within ourselves, other people, and our environment; distinguish observation from interpretation; verify what we believe we are sensing; and respond with greater awareness and intention.

Leadership is often measured by the quality of the response.

Sense Leadership asks us to pay attention to what happens before the response.

Let’s explore What Is Sense Leadership?

What Is Sense Leadership?

Woman outdoors with her eyes closed and face tilted upward, appearing to pause for a quiet, reflective moment.

The five senses we learned about as children—sight, hearing, touch, smell, and taste—represent only part of the human sensory system.

Our bodies possess additional systems that help us understand where we are and what is happening within us. The vestibular system contributes to balance and spatial orientation. Interoception helps us perceive internal bodily signals. Proprioception gives us an internal awareness of our body’s position and movement.

Leadership requires its own expanded awareness.

There is what we see: facial expressions, posture, participation, behavior, movement, and changing patterns.

There is what we hear: words, tone (pitch and quality), pacing, hesitation, emphasis, and silence.

There is what we sense within ourselves: tension, defensiveness, urgency, curiosity, discomfort, confidence, or the impulse to react.

There is also our awareness of where we stand in relation to others.

I think of this as leadership proprioception.

Just as physical proprioception allows a skater to understand their body’s position without constantly looking at it, leadership proprioception involves recognizing your position within a human system.

How much space is your body and voice taking up?

How is your authority affecting the conversation?

Are people responding to your idea, your title, your emotional state, or some combination of all three?

Are you inviting candor or unintentionally discouraging it?

Has the room shifted while you were focused on delivering your message?

Then there is the environment itself: the relationships, power dynamics, histories, expectations, and unwritten rules influencing what is happening.

Sense Leadership brings these sources of information together.

It does not mean trusting every feeling or assuming every perception is correct. A quiet employee is not necessarily disengaged. Hesitation does not automatically mean resistance. Tension does not always indicate conflict.

A signal is information. It is not necessarily a conclusion.

Sense Leadership therefore requires something beyond intuition.

It requires awareness followed by curiosity.

We answer the question Why Is Sense Leadership Important?

Why Is Sense Leadership Important?

Business professional in a suit speaking and gesturing while looking at a tablet during a meeting or virtual presentation.

Leaders today have access to more information than perhaps any generation of leaders before them.

Dashboards track performance. Employee surveys measure engagement. Financial systems monitor results. Technology provides real-time information about nearly every measurable aspect of organizational performance.

Yet some of the most important information available to a leader will never appear on a dashboard.

The employee survey may indicate acceptable engagement while talented employees quietly begin looking elsewhere.

A leadership team may report alignment while decisions are repeatedly revisited in conversations outside the meeting.

An organization may say it values innovation while employees have learned that challenging established thinking carries professional risk.

A transformation initiative may appear successful according to its project milestones while the people responsible for implementing it have stopped believing in the change.

The data tells leaders what has been measured.

Sense Leadership helps leaders notice what has not.

This becomes particularly important because human beings are designed to respond quickly to environmental information. Sometimes that speed protects us. In leadership, it can also cause us to move from signal to conclusion before we realize what has happened.

Someone questions our decision, and we sense a challenge to our authority.

Someone hesitates, and we interpret resistance.

The room becomes uncomfortable, and we rush toward agreement.

A team member becomes quiet, and we conclude they are disengaged.

The signal arrives. We assign meaning. We respond.

Often, the entire process happens so quickly that our interpretation feels like fact.

Leaders who strengthen their sensory awareness create a small, consequential space between those steps.

Instead of concluding, “They’re resistant,” the leader can recognize:

Something changed when we introduced this idea. I want to understand what I am noticing.

That shift from certainty to curiosity can change the trajectory of a conversation.

Founder’s Corner II: Building A Culture Of Presence

How do you define the culture of your organization or team? Is it intentional or has it developed organically? 

Let’s say you could wave a magic wand and transform your culture. What would stay? What would you let go as it no longer serves the team or organization you aspire to become? 

We’ve addressed the value of transforming your workplace. Now let’s look at your options and explore how to go about building a culture where folks can thrive.

Hi, I’m Byron Darden, with this edition of Leading with Purpose on Purpose. In this installment, it can prove helpful to first determine the type of culture you want to create and then examine your why!

Why does this matter?

Why is culture transformation important to your team or organization?

Why is it important to the people you serve?

The answers to these questions create the foundation upon which meaningful and lasting change can occur. 

Take a look at what we share to support change in your culture. Then share your comments below so we can also learn from you. Enjoy!

Let’s begin with A Story That Grounds the Work

A Story That Grounds the Work

World map with pushpins on different locations.

At the start of my career in leadership development, I began working with a Fortune 100 global financial services company. While I was not involved in the architecture of the larger initiative, my role was pivotal in developing mid-level managers and Vice Presidents to adopt a set of behaviors designed to meet company-wide expectations for the future. In essence, we worked to transform the culture.

Having been steeped in organizational change management in the nonprofit sector for many years, I understood the importance of involving stakeholders in culture change.  I was already aware of the angst that inhabits the body at the mere mention of change.

When I joined the team preparing the organization for this transformation, we worked with small groups of leaders over the course of two days in most major cities throughout the United States. Over time, the effort expanded into the company’s offices in Europe and Southeast Asia. At one point, my entire client base was in Asia, covering Hong Kong and Inland China. Later, the work extended to Singapore, Australia, and India. These are cultures with different norms than those found in Europe or the US. 

To serve them effectively meant learning more about the culture of these countries. Understanding what mattered most to people helped me frame the need for change in ways that were meaningful and relevant to them. It also deepened my appreciation for the different norms that existed and revealed important parallels between organizational and national culture. When working with multinational organizations, cultural intelligence is a must-have. By drawing on what I discovered about the interests, motivations, values, and confidence, I helped them recognize both their similarities and differences. This insight allowed leadership teams to strategize more effectively in a cross-cultural environment. From there, they are better positioned to adapt their verbal and nonverbal behaviors, communication styles, and leadership approaches to a global environment.

That work began more than twenty years ago. To this day, you can still sense the impact of that cultural transformation throughout the organization. The behaviors we were helping leaders develop became embedded in the culture, demonstrating that meaningful change is possible when leaders commit to it with intention, consistency, and patience. 

Discover Deeply Rooted Examples of Successful Cultures of Presence

Deeply Rooted Examples of Successful Cultures of Presence

Looking down the street at a big city skyline against a blue sky.

Kaiser Permanente supports its Nurse Scholars Academy by integrating presence-oriented and quantum leadership principles to foster mindful, compassionate clinical leadership. My involvement in planting the seed of presence within the organization began in the early 2000s, and it has been rewarding to witness the continued evolution of leadership development within the healthcare system. .

Teach For America built its presence and organizational culture through extensive leadership development across its vast alumni network. This commitment has strengthened its focus on diversity, leadership, and systemic change. Since 2014, I have had the opportunity to contribute to the development of leaders within the organization as it has grown into a major force in education, now numbering over 72,000 alumni and corps members.

Disney develops leadership presence in the workplace by redefining leadership through action and behavior rather than title alone. By empowering managers to be visible and to prioritize empathy, leadership models the behaviors they want to experience throughout the organizational culture. In 2010 I began teaching presence and storytelling to Disney executives, supporting the growth of presence within the organization. Essentially, this fostered a culture where leadership inspires teams to connect individual tasks to shared, organizational purposes. 

Pixar Animation Studios has long been recognized for fostering psychological safety, peer-to-peer feedback, and collaborative problem-solving. Through intentional workspace design and structure that encourage teams to openly critique and strengthen story ideas, Pixar created an environment where creativity thrives. Having taught storytelling to Pixar’s sister company, Warner Bros., it has been fascinating watching the Disney brand blossom since 2010 into its own culture of presence.

Microsoft invests greatly in leadership development, emphasizing self-reflection,  continuous learning, and personal growth as essential elements of leadership effectiveness.  These principles have become deeply embedded within the organization’s culture and leadership philosophy. 

General Electric has emphasized leadership presence for decades through the renowned leadership programs at its Crotonville campus. I began teaching there in 2007 during the early years of my executive coaching career. The leadership legacy established by CEO Jack Welch and Management Consultant Noel Tichy in the mid 1980s helped transform action learning into a powerful developmental tool, incorporating storytelling as a means of shaping perspective, influencing culture, and developing leaders. 

Sullivan & Cromwell has begun integrating communication coaching into its leadership development efforts, helping associates project grounded confidence and authentic executive presence. This approach moves beyond performed certainty and prepares future equity partners to lead with greater effectiveness. Watching attorneys develop these capabilities since 2024 has been one of the most gratifying experiences of my recent work.

FTI Consulting operates in environments where trust, credibility, and composure are essential. Whether advising clients through crises, litigation, or complex business challenges, the firm’s culture encourages professionals to communicate with clarity and confidence while navigating high-stakes situations. During my work with FTI, I witnessed firsthand how leadership presence strengthens client relationships and reinforces a culture where expertise and emotional intelligence work together to create lasting impact.

Oliver Wyman has built a reputation for developing leaders who thrive in ambiguity and complexity. Through its emphasis on collaboration, intellectual curiosity, and professional development, the firm fosters an environment where consultants learn to combine analytical rigor with authentic leadership. My experience working with leaders within Oliver Wyman has shown me how presence and communication skills help consultants establish trust quickly and create value across diverse industries and cultures.

These organizations understand something essential: presence is a system, not a personality trait. It is cultivated through intentional practices, reinforced through leadership behaviors, and embedded within the culture over time. 

Find out Why This Work Matters to Me

Why This Work Matters to Me

A woman in a suit reaching across the table to a colleague. All participants are smiling broadly.

“People will forget what you said. People will forget what you did. People will never forget how you made them feel.”Maya Angelou

This quote is more than inspiration. It is an organizational blueprint. 

In a world of overwhelming information, relentless deliverables, and competing priorities, the leaders who build lasting influence are those who regulate their own internal state well enough to create felt safety in others. Work product is remembered for a time. The feeling of being in the room with a leader of genuine presence is carried forward into decisions, loyalty, relationships, and legacy.

A culture of presence is, ultimately, a culture where people are valued, supported and encouraged to bring their best selves to the work they do. ; It is a culture where restorative self-care is respected, emotional intelligence is developed, and human connection becomes part of the organizational fabric. 

I have sat in rooms where a leader’s presence changed the trajectory of a team, a case, a school, or a career. I have also sat in rooms where a leader’s absence of presence — though physically present — left people feeling unseen, unsafe, and ultimately unwilling to give their fullest effort. 

Since the early 20th-century, many organizations have embraced the belief that people should “leave your emotions at the door.” The unintended consequence of that mindset was a separation of human beings from an essential part of what makes us effective: our capacity to connect, empathize, and engage with others in meaningful ways. That is one way to justify lower salaries, minimize incentives and reduce bonuses for one going above and beyond.

Presence is not a personality type. It is a practice. While I’m aware that the development of presence in organizations across the globe has been significant, it may be one of the most underleveraged leadership assets in organizations today.

My work exists because I believe that the capacity to make people feel safe, seen, and steady is not reserved for the naturally charismatic or the emotionally gifted. It is a learnable, teachable, scalable skill. And when organizations build it into their culture — rather than leaving it to chance — they become places where people stay, grow, take risks, and do the best work of their lives.

This is why I do this work. 

The world needs more leaders whose presence is a gift to the people in the room and whose influence becomes a legacy that outlasts the moment they leave it.

Founder’s Corner: Transforming Your Workforce Through the Power of Presence

Are you the type of leader who walks into a room and the energy shifts? Is there an atmospheric change that can only be described as an uplifting presence that fills the space? Do you project a sense of confidence, calm, and clarity that people naturally gravitate toward? 

After you leave the room, do people continue talking about the impact you had? Does your presence linger in the hearts and minds of those who remain, signaling that you touched them in a meaningful way – one that inspires respect, trust, and a desire to welcome you back?

Hi, I’m Byron Darden with another edition of Leading with Purpose on Purpose. In this installment, we will explore the importance of transforming your workforce by developing a culture where leaders and followers alike embody a presence that engages people and sets them on the path to energize the workplace, inspire innovation, thrive with purpose and passion, and create an environment where people want to work and contribute.

I have been fortunate to work in organizations that cultivated this kind of culture and to support others in creating that special  “It Factor” that seems difficult to define. The good news is that it can be developed – you can have it too. I will share the significance of building a culture of presence and why it matters more than ever. 

Enjoy!

Begin your journey of Transforming Your Workforce Through the Power of Presence

Transforming Your Workforce Through the Power of Presence

Woman entering a glass-walled conference room as two coworkers seated at a table look in her direction.

There is a particular kind of leader who walks into a room, and something shifts. The air changes. People sit up straighter — not from fear or obligation — from something more magnetic than either. This leader speaks with measured calm. They listen in a way that makes you feel genuinely heard. When they leave, the feeling remains. The room holds an imprint of their energy long after the door closes behind them.

Presence is an embodied state of being — a grounded, steady attention that radiates outward and registers with others as safety, clarity, and trust. It reflects authentic influence rather than performative power and grows from genuine character rather than cultivated charisma.

A culture of presence takes that individual quality and scales it. It is a workplace environment in which calm confidence, poised influence, and psychological safety are not reserved for the C-suite or the rainmakers. They are practiced, modeled, taught, and expected at every level of the organization. In such a culture, the capacity to attract attention and to hold a room without demanding it becomes a shared organizational competency.

Find out The Missing Ingredient in High-Performing Organizations