Author: Byron Darden

The Unpaved Path

Like climbing a mountain, the path to the top is neither straight nor free of obstacles.  It takes hard work, the ability to change and adapt, and the right mindset.  There are measurable markers along the way.

According to John Maxwell, in his book by the same name, there are five basic levels of leadership:

  1. Position – A person has been asked to manage a team.  This person might be considered a boss. They have the title and the subordinates. They can enforce rules and regulations. Yet, they may not have developed the leadership skills that cause them to be effective.
  2. Permission – This person begins to develop trust and respect from their team.  This is the start of leadership, where you build relationships and connections and start to develop influence.
  3. Production – This leader builds a cohesive team that gets things done.  They produce results for the organization while handling challenging situations.  At this point, true leaders start to emerge.
  4. People Development – This leader nurtures and mentors their team members, developing them into future leaders through observation, feedback loops and coaching.
  5. Pinnacle – Leaders at this level have mastered skills at the lower levels and are crucial figures in the entire organization’s success and even the industry.  They create opportunities for others and leave a legacy.  “Pinnacle leaders stand out from everyone else. They are a cut above, and they seem to bring success with them wherever they go.”

The pinnacle of leadership presence is the most successful point. Who you are and what it represents commands the respect of others.  You have the opportunity for fulfillment as you successfully establish a vision, live as an example that inspires others, and serve to achieve goals.

Reaching the pinnacle level requires much more than an MBA and hard skills; it involves taking risks and setting yourself apart through any number of ways.

Value and Worth

According to Maslow’s Hierarchy of Needs, the fourth point on the pyramid is the need to be recognized.  Here’s where becoming a leader may play a part in fulfilling this need.  After all, when someone becomes a leader, they expect others to hold them in a higher esteem. 

When a person rises through the ranks at a rapid pace or fails to develop the right mindset, those who are supposed to look up to them may not respond in the way the leader expects. The leader has not earned their place and has a greater challenge to earn their respect.  The development of mindset happens way before the pinnacle of success. 

Here’s a typical example I often hear:  Employees expressing their displeasure at being asked to do something outside their job description.  They say things such as, “That’s not my job. I’m not working for free and doing their dirty work, just because they think they can get away with it! I won’t allow myself to be abused.”  We must take care of ourselves and not allow the boss to abuse us with unpaid work, unappreciated effort, and unfair responsibilities that can sabotage the quality of the work we produce. That said, playing it safe does not earn promotions.

Waiting for the promotion before you demonstrate you can succeed at the role is working backward. That mindset will not move you forward.

By contrast, to earn a promotion, you must demonstrate your value to the organization before you apply.  Work to stand apart from the pack by demonstrating your leadership ability and mastery.  Instead of waiting for a job opening and trying to convince management that you are the best candidate, exhibit behaviors showing management they do not need to post a job unless that is an established protocol within the organization.

When we work to stand out from the pack by demonstrating our ability and mastery in leading, we are more apt to gain the promotion associated with those skills. Be the likely choice, and you’ll become the likely candidate.

Change Your Mindset

Progressing from “position to pinnacle” is no easy task.  Even born leaders need to become fully aware of their mindset and actions.  Looking honestly at where you are and where you wish to be often uncovers traits to improve.  Instead of looking at an activity beyond your job description, consider how performing the task could benefit your perception.  Turn a mundane task into an opportunity to showcase your talents.

Move Away FromMove Toward
Death by PowerPointMasterful Platform Skills
Telling People What to DoInspiring People to Do
Autocratic Leadership StyleCoaching Leadership Style
Being GuardedBeing Vulnerable
InauthenticityAuthenticity
  • Think about how you respond and are perceived by your leaders.  When you are asked to make a presentation, use the opportunity to practice your platform skills instead of reading and flipping through a mundane PowerPoint presentation.
  • When your team is assigned a project, structure the tasks in an inspiring way rather than just telling your team what to do.
  • Act as a coach instead of just the boss.
  • Be your authentic self with your team; demonstrate your vulnerable side through stories with a teachable point of view.

Reaching the leadership pinnacle is not just about your actions, it is also about your mindset. How you see situations based on your core values, consciously or subconsciously, affects the outcome. Many leaders use what Roger Schwartz calls a “unilateral control” mindset, trying to achieve goals by trying to control the situation. 

When you use this type of thinking, you assume you are correct, and those who disagree with you are incorrect.  When they disagree with your approach or decisions, they may not understand the variables. Problems are inevitable because of the actions of others. Not yours! 

There are perceived benefits in unilateral thinking, including the fact that you often win while acting rationally and keeping unpleasant feelings out of the conversation.  These may come at a risk to the process.  You risk alienating team members and creating an environment where there is less enthusiasm for the project.  You may not hear valuable feedback your team has to offer.

A better approach is called Mutual Learning, whereby you are curious, transparent, accountable, make informed choices, and use compassion.  Leaders work with their teams to achieve results by listening to and incorporating feedback.

The Elevator Pitch

An elevator pitch is a three to four-sentence summary that you can use to get someone interested in an idea, product, company, or what you have to offer. It can garner attention and open the doors to possibilities.

When I first began developing my elevator pitch back in 2015, when someone would ask: What do you do? My response went something like this…

“You know how someone who wants to go into business, might begin by earning an MBA? They would master creating and administering some type of business. Yet, not every MBA is as focused on the people side of a business. I help business leaders master the people side of an organization. It is the most underdeveloped, least attended to, and by far the most challenging aspect of a business.”

Evidence of that is the advent of artificial intelligence. Who needs to deal with people with AI at their fingertips? The thing about AI is it physically only requires your fingertips, jamming away on that keyboard, cranking out code to get what looks like a person, sounds like a person, seemingly responds like a person, and isn’t a person at all.

A slightly different and to-the-point elevator pitch I developed painted a picture of great necessity:

“While a business-minded person may go to college to earn an MBA to learn how to start a successful business, they come to me to learn how to keep the lights on in that business.”

Set Yourself Apart

Leadership Presence is the factor that sets a great leader apart from their peers.  According to a study by the think-tank Coqual, executive presence accounts for 26% of what it takes to get promoted into leadership positions.  Furthermore, 67% of senior executives feel that executive presence is a top factor when evaluating high-potential employees for advancement.

Two candidates working at the same company with MBAs from top schools, equal years of experience, and an impressive track record of results.  The difference comes down to leadership presence. 

  • Which candidate takes command of the room or a meeting just by showing up?
  • Which candidate listens, learns, and then makes informed, thoughtful, confident choices?
  • Which candidate has earned the respect of their colleagues and the public?
  • Which candidate strives to better themselves?

Everything else being equal, the platform skills make a difference.

When choosing someone for a leadership position, the words confident, decisive, and commanding come to mind.  When you want to exude these qualities, here’s one bit of insight:

Consider the avoidance of following up a statement with the word “but…” It negates whatever was said prior and tends to create a sensation of withdrawal and a sense of dread. No matter what the grammar rules may lead us to believe that the word is absolutely appropriate in some settings, the impact of the word can feel like a punch in the gut for the listener.

Develop Your Presence

“I had to adapt my presence and develop it in a way that really exuded leadership.”
Muriel Maignan Wilkins

Leadership presence comes naturally to very few.  You might be surprised to learn that 98% of leaders must take steps to develop executive presence.  Persistent work, often with the help of an executive presence coach, can bring noticeable results within weeks and a significant transformation in as little as a few months.  An individual approach emphasizes your strengths and pinpoints areas for improvement.  Continuous fine-tuning of executive-presence qualities keeps you sharp and able to meet challenges head-on.  Want to learn more?  Book a one-on-one session to find out how.

Founder’s Corner

In the advent of the Xerox corporation forming the National Black Employee Caucus, what started off as an effort by the marginalized community to confront racial prejudice in the workplace back in the 1960s, has evolved into what are now called Employee Recourse Groups or ERGs, also barring the name, Infinity groups.

This evolution presents many different ways to identify communities within the workplace that have historically not been distinguished or segmented. We’ve now come to see the value of us all being acknowledged and recognized for who we are, what is unique about each of us and how we are a contribution to the health and welfare of our companies and organizations.

Hi, I’m Byron Darden and welcome to this installment of Leading with Purpose On Purpose. We are going to look at what ERGs are, why they are important to us as individuals and as members of an entity where we want to feel welcomed to participate so we can develop and thrive.

This is especially true of the many immigrants who have come to American soil to seek refuge and opportunity, and in some cases meet their demise. One can say that the American system fails many socially and economically with limited opportunities for some and riches for a select few. And yet, we are living in an unprecedented time when it is no longer incentive enough to just have a job, now the workforce demands to be happy, find fulfillment in order to remain motivated to do our work and engaged by colleagues, managers and leadership.

This puts new pressure on leadership to ensure that employee turnover is kept low, greater appreciation for what are contributing differences in the marketplace by each employee and that engagement is kept high in order for staff to remain inspired to be an asset to the company’s growth and prosperity.

While there is no way to always do right by the workforce, ERGs do offer the possibility of employees gaining the greatest chance to be seen and respected for what they bring to the table.

Employee Resource Groups (ERGs)

Chances are you gravitate towards those with whom you have something in common. It’s no different when joining the workforce. In larger companies, you are likely to work with diverse individuals. While the work expectations may be clear, many struggle to be understood because of different values, beliefs, gender influences, ethnicity, and/or a host of other differences that distinguish us. Finding common ground and thriving with underlying feelings and past experiences can be challenging and gratifying at the same time.

In the 1960s, African American workers, looking for a way to organize in order to confront the social issue of racial prejudice in the workplace, formed groups where they could come together and tackle issues in their working environment. This was the birth of Employee Resource Groups or ERGs (the first of which was the National Black Employee Caucus at Xerox in 1970).

Since then, ERGs (sometimes called affinity groups) have become common in the workplace. They are a place where those with similar characteristics can gather and discuss issues affecting them. They can provide a united front to bridge the gap between management and employees and between peers. Done effectively, ERGs can provide a unified environment that promotes communication and provides a path for career advancement.

What Are ERGs?

Employee Resource Groups, or ERGs, are stand-alone groups within an organization of employees that share characteristics such as gender, ethnicity, faith, social economics, intellect, lifestyle, or other specific aspects with which members identify.

ERGs are found in 90% of Fortune 500 companies, creating a space where employees with common interests can foster understanding.

ERGs are not meant to segregate or separate employees based on their backgrounds. The purpose is to create an inclusive work environment that values diversity and promotes a sense of unity among all employees.

Common ERGs are:

  • Diversity groups centered around ethnic, cultural, or faith-based backgrounds.
  • Gender groups supporting women, men, or non-binary individuals.
  • LGBTQ+ inclusion groups advocating for the voices of lesbian, gay, bisexual, transgender, and queer individuals.
  • Disabilities groups dedicated to supporting employees with disabilities and promoting accessibility.
  • Generational groups for employees from different age groups, like millennials or baby boomers.
  • Veteran’s groups focused on supporting and recognizing military veterans in the workplace.
  • Parental or family groups, such as working parents or caregivers, assist employees with family responsibilities.
  • Environmental groups are promoting sustainability and environmental initiatives within the company.

Create an Impact

ERGs are believed crucial in creating more inclusive, inviting, and nurturing opportunities for its members. As an outcome, active members provide and gain support from one another, allowing them the sense of belonging that can elude an organization without the keen focus that ERGs bring to the table.

Built on the concept of “strength in numbers,” ERGs are better equipped to highlight areas of need in shoring up an organization’s policymaking, bringing challenging issues to light, creating growth opportunities, and heightening employee engagement.

Companies can leverage the power of ERGs in their DEI strategy by paying close attention to what employees are seeking. Aligning DEI with ERGs can foster inclusion, improve diversity, and promote an external impact. Potential employees may include these factors in deciding where to work. Current employees looking for a purpose in their vocation might look to ERGs to feel included before jumping ship.

It’s not enough to form an ERG; they must be effective in their goal. Evaluate ERGs based on these criteria:

  • Does management support the ERGs?
  • Does leadership recognize concerns brought up by the ERG and take steps to address agreed upon critical issues raised?
  • Do the ERGs build community among employees or create division?
  • Does leadership support the advancement of members of each ERG?
  • Are employees who lead ERGs unequivocally recognized for their roles?
  • To what extent, in the event, any financial support is provided by the organization?

Based on these answers, look at how ERGs and management interact and how they can work together for a common goal.

ERGs can contribute to a company in many ways.

  • A diversity of perspectives helps in crafting more inclusive and effective policies and practices.
  • Employees who join ERGs feel heard and valued, resulting in increased motivation and dedication to the organization.
  • Executives can draw on the ERGs’ insights to inform strategic decision-making.
  • Top management can look to ERGs to identify opportunities for improvement when facing organizational challenges.
  • ERGs can foster leadership development in the organization.  Mentorship opportunities can be nurtured with active leadership involvement, paving the way toward more diversity in leadership positions.
  • ERGs can enhance an organization’s cultural competence.
  • Embracing ERGs and promoting inclusivity positively impacts brand reputation.  This can affect the bottom line in dealings with consumers and suppliers and attracting new talent.

Yet just because ERGs can contribute to a company, to what extent do they succeed, and what might be getting in the way?