Change Your Mindset

Progressing from “position to pinnacle” is no easy task.  Even born leaders need to become fully aware of their mindset and actions.  Looking honestly at where you are and where you wish to be often uncovers traits to improve.  Instead of looking at an activity beyond your job description, consider how performing the task could benefit your perception.  Turn a mundane task into an opportunity to showcase your talents.

Move Away FromMove Toward
Death by PowerPointMasterful Platform Skills
Telling People What to DoInspiring People to Do
Autocratic Leadership StyleCoaching Leadership Style
Being GuardedBeing Vulnerable
InauthenticityAuthenticity
  • Think about how you respond and are perceived by your leaders.  When you are asked to make a presentation, use the opportunity to practice your platform skills instead of reading and flipping through a mundane PowerPoint presentation.
  • When your team is assigned a project, structure the tasks in an inspiring way rather than just telling your team what to do.
  • Act as a coach instead of just the boss.
  • Be your authentic self with your team; demonstrate your vulnerable side through stories with a teachable point of view.

Reaching the leadership pinnacle is not just about your actions, it is also about your mindset. How you see situations based on your core values, consciously or subconsciously, affects the outcome. Many leaders use what Roger Schwartz calls a “unilateral control” mindset, trying to achieve goals by trying to control the situation. 

When you use this type of thinking, you assume you are correct, and those who disagree with you are incorrect.  When they disagree with your approach or decisions, they may not understand the variables. Problems are inevitable because of the actions of others. Not yours! 

There are perceived benefits in unilateral thinking, including the fact that you often win while acting rationally and keeping unpleasant feelings out of the conversation.  These may come at a risk to the process.  You risk alienating team members and creating an environment where there is less enthusiasm for the project.  You may not hear valuable feedback your team has to offer.

A better approach is called Mutual Learning, whereby you are curious, transparent, accountable, make informed choices, and use compassion.  Leaders work with their teams to achieve results by listening to and incorporating feedback.

Value and Worth

According to Maslow’s Hierarchy of Needs, the fourth point on the pyramid is the need to be recognized.  Here’s where becoming a leader may play a part in fulfilling this need.  After all, when someone becomes a leader, they expect others to hold them in a higher esteem. 

When a person rises through the ranks at a rapid pace or fails to develop the right mindset, those who are supposed to look up to them may not respond in the way the leader expects. The leader has not earned their place and has a greater challenge to earn their respect.  The development of mindset happens way before the pinnacle of success. 

Here’s a typical example I often hear:  Employees expressing their displeasure at being asked to do something outside their job description.  They say things such as, “That’s not my job. I’m not working for free and doing their dirty work, just because they think they can get away with it! I won’t allow myself to be abused.”  We must take care of ourselves and not allow the boss to abuse us with unpaid work, unappreciated effort, and unfair responsibilities that can sabotage the quality of the work we produce. That said, playing it safe does not earn promotions.

Waiting for the promotion before you demonstrate you can succeed at the role is working backward. That mindset will not move you forward.

By contrast, to earn a promotion, you must demonstrate your value to the organization before you apply.  Work to stand apart from the pack by demonstrating your leadership ability and mastery.  Instead of waiting for a job opening and trying to convince management that you are the best candidate, exhibit behaviors showing management they do not need to post a job unless that is an established protocol within the organization.

When we work to stand out from the pack by demonstrating our ability and mastery in leading, we are more apt to gain the promotion associated with those skills. Be the likely choice, and you’ll become the likely candidate.

The Unpaved Path

Like climbing a mountain, the path to the top is neither straight nor free of obstacles.  It takes hard work, the ability to change and adapt, and the right mindset.  There are measurable markers along the way.

According to John Maxwell, in his book by the same name, there are five basic levels of leadership:

  1. Position – A person has been asked to manage a team.  This person might be considered a boss. They have the title and the subordinates. They can enforce rules and regulations. Yet, they may not have developed the leadership skills that cause them to be effective.
  2. Permission – This person begins to develop trust and respect from their team.  This is the start of leadership, where you build relationships and connections and start to develop influence.
  3. Production – This leader builds a cohesive team that gets things done.  They produce results for the organization while handling challenging situations.  At this point, true leaders start to emerge.
  4. People Development – This leader nurtures and mentors their team members, developing them into future leaders through observation, feedback loops and coaching.
  5. Pinnacle – Leaders at this level have mastered skills at the lower levels and are crucial figures in the entire organization’s success and even the industry.  They create opportunities for others and leave a legacy.  “Pinnacle leaders stand out from everyone else. They are a cut above, and they seem to bring success with them wherever they go.”

The pinnacle of leadership presence is the most successful point. Who you are and what it represents commands the respect of others.  You have the opportunity for fulfillment as you successfully establish a vision, live as an example that inspires others, and serve to achieve goals.

Reaching the pinnacle level requires much more than an MBA and hard skills; it involves taking risks and setting yourself apart through any number of ways.

Reaching the Pinnacle of Leadership Presence

Many leaders strive to be at the top of their organization. They may think, “Once I reach the top, I’ll be a success.” Often, this is accompanied by a sense of complacency or asking themselves, “Now what? What else is there?”

I experienced this firsthand when I achieved my first master’s rating as a figure skating coach. I remember receiving the news upon completing my oral exam in front of three master-rated coaches, one of whom was a friend, now deceased. “Congratulations, Byron! You’ve now accomplished your first master rating.” I recall being somewhat petrified at the news, wondering when everyone would figure out that I had no idea how I’d become a master of my craft. I spent the next several years trying to live up to the new title. It took that long for me to settle into the fact that I truly had mastered the ability to teach skaters at the pinnacle of excellence in skating and mentor other coaches to the same degree.

How do you define reaching the pinnacle of success?  Is it when you reach the CEO position or is it an intangible feeling? 

Possessing a title does not make you an effective leader.  The ability to connect, engage and inspire those you lead along your visionary path is achieved through leadership presence. 

Leadership presence refers to the ability of a leader to project a sense of confidence, authenticity, and authority when interacting with those they lead.  It’s a leader’s impression and impact on their team, colleagues, and other stakeholders. Leadership presence goes beyond having a title or position of authority; it’s about how a leader carries themselves and influences those around them.

In the past months, we’ve explored unique characteristics that lead to leadership presence, including intentionality, your speaking voice, how open you are, how you engage with your teams, and how consistent you are. 

We will explore what it means to reach the pinnacle of leadership presence and how you can strive to get there.

Founder’s Corner

Reaching the pinnacle of excellence is not an end game. It’s a journey we begin with the hope of becoming better today than we were yesterday. It’s how we build our relationships with one another. It’s how we improve our approach, processes, and procedures. It’s also how we look at the choices we make that refreshes our memory to choose more wisely over time.

Hi, I’m Byron Darden and I welcome you to yet another edition of Leading with Purpose On Purpose. A dear friend of mine often reminds me how fortunate we all are to wake up each morning allowing us another day to get it right. This reminds me of one of my favorite quotes by the late Bob Saget, an American stand-up comedian, actor, and television host of the Today show who said, “Today is the first day of the rest of your life. And if that doesn’t work out for you, tomorrow is the first day of the rest of your life.” This quote reflects that the past is gone, unchangeable, and inaccessible, leaving this present moment the most significant moment in our lives when we get to choose how much better we will be than we were a moment ago. It is this belief that allows us the opportunity to strive for what could be even more beneficial when we choose to lift whatever it is, to higher levels of excellence.

Excellence is not a quality we settle for. It is what great leaders continue to seek in working toward the pinnacle. Whether it is the pinnacle of your own leadership or the pinnacle of developing new leaders as Jack Welch, former CEO of GE believed, is one of the most important jobs of a leader.

My Leadership challenge to you; when it comes to leading others and developing other leaders, is to focus on something you do really well and strive to do it better.

A Worthwhile Endeavor

“The way to achieve your success is to be willing to help somebody else get it first.” – Iyanla Vanzant.

Throughout history, there have been trailblazers and impactful leaders.  While we often attribute their success to singular geniuses, this is rarely true.  Behind every successful person is an army of support.  It might be their family, an investment company, assistant, or a stranger in the coffee shop who was kind enough to listen to a crazy idea and step up to support it.

ERGs provide a level of support often missing from what can be felt in the corporate world.  It reminds you that someone is in your corner, and you do indeed “fit in.”

There are two sides of the aisle.  Employees look to strengthen the impact of an ERG as a group that creates real change in your organization.  Leaders look to strategize with ERGs to create a more cohesive working environment.  At Triple Axel, our goal is to bridge that gap for the benefit of the entire organization.  Book a call to learn how.

A Measurable Difference

In a survey by Gitnux (a company that explores the latest trends in software, HR, marketing, and business management), 57% of US employees reported benefits from participating in ERGs, such as professional development and career advancement.  The same survey highlights up to a 4% increase in minority representation within an organization.

ERGs are a valuable tool for those looking to climb the corporate ladder.  They provide networking opportunities with leadership and an ability to showcase talents outside of their regular job functions.

This can only happen when employees are made aware of ERGs, given the opportunities to participate fully with supportive managers, and company leaders recognize the benefits of an ERG and then make an effort to rally the support of these communities.

A study by A Great Place to Work, illustrates the disconnect between what executive sponsors of ERGs think and what ERG participants feel.  For example, 78% of sponsors believe that involvement in ERGs supports career advancement, while only 40% of ERG leaders agree. 

Leaders can change this:

  • Recognize ERG leaders and their contributions.
  • Reach out and have hard conversations about how the goals and objectives of the ERG align with the organization.
  • Provide a meaningful budget, involvement from senior leaders, and help with career advancement.
  • Promote ERGs at a company level, encouraging more employee participation.

Let Your Light Shine

Being ignored has a greater impact on us than others can possibly know. While we all have experiences in life where we may sense nobody notices or cares, we all also have a different threshold for insecurity.

We strive to be liked, heard, and valued to “fit in” to our community, school, work, and organizations. Yet, fitting in is not always what is being served up to us. I experienced this often as I yearned to be accepted just as I am. Yet, being an African American man in the US, where my forefathers were enslaved, mistreated, killed, and marginalized, my American story lacks interest in a country that seems to look the other way rather than celebrate my presence. That is until George Floyd experienced an officer of the law kneeling on his neck, leading to his death, who was then charged with second-degree murder.

My story differs because of the level of confidence instilled in me as a child, during which time I was taught that where a door was closed, I should look for an open window. Where opportunity passed me by, I created my own. When so-called friends turned their backs, I became my greatest supporter. This is not easy when you feel you’re doing it alone.

The reminder I live with is that I am never alone; I am always with myself. This inspires me to get to know, like, and trust myself. In doing so, I move away from the need to blame others for my predicament, whatever it may be. Instead, I consider what I can do differently to change my course or outcome. That is precisely the mindset I bring to developing leaders.

We tend to live our lives externally focused, missing what is right in front of our faces; a mirror reflecting back at us what we need to know to accomplish what we are here to do, as well as showing us what we have yet to learn. That does not necessarily include pleasing other people. Instead, our lives are meant to be a contribution.

Exactly in what way we are to contribute is our life’s journey to discover. I find it next to impossible to navigate when focused outside of myself. When I can bring a leader around to this way of thinking, it’s as though they turn a corner where the light shines brightly on what to do next.

Shift Your Focus

While ERGs have been around for decades, their focus has changed. What was once focused on diversity and inclusion, more recent studies reveal a heightened focus on organizational challenges. Now the aim is more on leadership development, innovation, and change management, our sweet spot here at Triple Axel Executive Coaching.

Move Away From    Move More Toward
Exclusivity on IndividualsInclusivity in Organizational Change
Focused on Racial tensionFocused on Alienated Workers
You Fit UsWe Fit One Another
Career StagnationLeadership Development
Hidden AdvancementOpen Advancement
PossibilitiesOpportunities
Working in SiloWorking in Community
Physical DisabilitiesDisability Inclusivity
What’s Wrong/RightWhat’s Working/Needs Work
Limiting LanguageGenerative Language

Now with greater attention focused on making the workplace an inviting environment for employees, drawing on the strength of ERGs is an executive’s wellspring of knowledge and insight that leads to positive changes making a difference in organizations.

By valuing and collaborating with ERGs, organizations can build a stronger and more resilient workforce, leading to increased productivity, innovation, and overall success. Sounds progressive, and yet, just how innovative do company leaders wish their organization to be? Particularly when the focus seems more on the status quo as long as it increases the bottom line. After all, creating an environment for change necessary for innovation to flourish can be risky.

Create an Impact

ERGs are believed crucial in creating more inclusive, inviting, and nurturing opportunities for its members. As an outcome, active members provide and gain support from one another, allowing them the sense of belonging that can elude an organization without the keen focus that ERGs bring to the table.

Built on the concept of “strength in numbers,” ERGs are better equipped to highlight areas of need in shoring up an organization’s policymaking, bringing challenging issues to light, creating growth opportunities, and heightening employee engagement.

Companies can leverage the power of ERGs in their DEI strategy by paying close attention to what employees are seeking. Aligning DEI with ERGs can foster inclusion, improve diversity, and promote an external impact. Potential employees may include these factors in deciding where to work. Current employees looking for a purpose in their vocation might look to ERGs to feel included before jumping ship.

It’s not enough to form an ERG; they must be effective in their goal. Evaluate ERGs based on these criteria:

  • Does management support the ERGs?
  • Does leadership recognize concerns brought up by the ERG and take steps to address agreed upon critical issues raised?
  • Do the ERGs build community among employees or create division?
  • Does leadership support the advancement of members of each ERG?
  • Are employees who lead ERGs unequivocally recognized for their roles?
  • To what extent, in the event, any financial support is provided by the organization?

Based on these answers, look at how ERGs and management interact and how they can work together for a common goal.

ERGs can contribute to a company in many ways.

  • A diversity of perspectives helps in crafting more inclusive and effective policies and practices.
  • Employees who join ERGs feel heard and valued, resulting in increased motivation and dedication to the organization.
  • Executives can draw on the ERGs’ insights to inform strategic decision-making.
  • Top management can look to ERGs to identify opportunities for improvement when facing organizational challenges.
  • ERGs can foster leadership development in the organization.  Mentorship opportunities can be nurtured with active leadership involvement, paving the way toward more diversity in leadership positions.
  • ERGs can enhance an organization’s cultural competence.
  • Embracing ERGs and promoting inclusivity positively impacts brand reputation.  This can affect the bottom line in dealings with consumers and suppliers and attracting new talent.

Yet just because ERGs can contribute to a company, to what extent do they succeed, and what might be getting in the way?