Sometimes we get feedback that suggests something needs to change in how we do what we do. In those instances, it is helpful to consider the issue’s root that prompts the feedback to find its way to our front door.

Once you’ve done a root cause analysis – a fancy way of saying what’s causing the problem – you can identify solutions to ensure the problem gets solved and determine steps to prevent it from reoccurring. While it can be a noted effort to tackle, the first step is overshadowed by what it takes to avoid the reoccurrence. That is where your discipline is crucial.

These examples may trigger behaviors to replace, what to do instead, and a quick technique on how you might tackle this change.

Move From	Move To	What to Do
Late to meetings	Early to meetings	15-minute calendar buffer
Talk much	Talk less	Listen more
Full agendas	Spacious agendas	Lessen agenda items
Work weekends	Avoid weekend work	Schedule nonwork weekend activities
No ME time	Regular ME time	Self-Appointments
Heavy workload	Delegate workload	Discuss deadlines and workload as a team